Last Updated: June 22, 2026
At CasaFree Collections, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and the choices you have when using our website and services.
1. Information We Collect
When you interact with our website or place an order, we may collect:
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Your name
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Email address
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Phone number
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Billing and delivery address
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Order and transaction details
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Payment-related information necessary to process your purchase (we do not store sensitive payment credentials)
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Communications you send to our customer support team
We may also collect technical information such as your IP address, browser type, device information, and website usage data through cookies and analytics tools.
2. How We Use Your Information
We use your information to:
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Process and deliver your orders
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Provide customer support
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Communicate order updates and important service information
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Improve our website, products, and services
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Prevent fraud and maintain the security of our platform
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Comply with applicable legal and regulatory obligations
With your consent where required, we may also send promotional offers or marketing communications.
3. Cookies and Analytics
Our website may use cookies and similar technologies to improve functionality, remember your preferences, measure website performance, and understand how visitors use our site.
You can manage or disable cookies through your browser settings, although doing so may affect certain website features.
4. Sharing of Information
We do not sell or rent your personal information.
We may share your information with trusted third parties only where necessary to:
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Process payments
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Fulfil and deliver orders
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Provide website hosting or technical services
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Perform analytics and improve our services
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Comply with legal obligations or protect our rights
These service providers are expected to handle your information responsibly and only for the purposes for which it was shared.
5. Data Security
We implement reasonable administrative, technical, and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of electronic transmission or storage can be guaranteed to be completely secure.
6. Data Retention
We retain personal information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and maintain business records.
7. Your Rights
Subject to applicable law, you may request to:
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Access the personal information we hold about you
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Correct inaccurate or incomplete information
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Request deletion of your information where appropriate
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Object to or restrict certain processing activities
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Withdraw consent for marketing communications
8. Third-Party Services
Our website may integrate with third-party services such as payment processors, shipping providers, analytics platforms, or advertising tools. These providers may have their own privacy policies governing the information they collect and process.
9. Children’s Privacy
Our website is intended for general audiences and is not designed to knowingly collect personal information from children without appropriate authorization.
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our business or legal requirements. Any updates will be published on this page with the revised effective date.
11. Contact Us
If you have any questions about this Privacy Policy or how your personal information is handled, please contact CasaFree Collections using the contact details provided on our website.