Last Updated: June 18, 2026
At Casafree Collections, we are committed to delivering your orders quickly, reliably, and transparently.
1. Delivery Options
Next-Day Delivery
We offer next-day delivery for eligible orders.
Orders placed on or before 6:00 PM will be processed for delivery on the next business day.
Orders placed after 6:00 PM will be processed for delivery on the following available business day.
Next-day delivery is a paid service and is subject to applicable delivery charges.
Free Pickup
Customers may choose Free Pickup during checkout at no additional cost. Once your order is ready for collection, you will be notified with the relevant pickup instructions.
2. Delivery Charges
Delivery charges are calculated based on your location and order details. The applicable shipping fee will be clearly displayed during checkout before payment is made and before your order is confirmed, ensuring you know the total cost before completing your purchase.
3. Order Processing
We aim to process all orders promptly. While we strive to meet our stated delivery timelines, delays may occasionally occur due to factors beyond our reasonable control, including adverse weather, traffic conditions, or other logistical constraints.
4. Delivery Areas
Our delivery services are available only within our supported service areas. If we are unable to deliver to your specified address, we will contact you to discuss alternative arrangements or, where necessary, cancel and refund the order.
5. Customer Responsibility
Customers are responsible for providing accurate and complete delivery information. Casafree Collections is not liable for delays or unsuccessful deliveries resulting from incorrect or incomplete address details provided during checkout.
6. Contact Us
If you have any questions regarding shipping, delivery, or order pickup, please contact our customer support team before placing your order or if you require assistance after purchase.